Privacy Policy for R & B TRUCKING AND HAULING LLC
R & B TRUCKING AND HAULING LLC is committed to protecting the privacy of individuals who visit our website and use our transportation logistics services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our online platform and services.
By accessing or using our site and services, you signify your agreement to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.
Information We Collect
We collect several types of information from and about users of our site and services:
Personal Data You Provide Directly To Us:
- Contact Information: Such as your name, company name, address, email address, and telephone number when you request a quote, inquire about our services, or register for an account.
- Service-Related Information: Details concerning your shipping needs, cargo type, origin and destination, and any specific logistical requirements.
- Correspondence Records: Information you provide when you communicate with us via phone, email, or our website's contact forms.
Information Collected Automatically:
When you navigate through and interact with our website, we may use automated data collection technologies to gather certain information about your equipment, browsing actions, and patterns, including:
- Usage Details: Including traffic data, location data, logs, and other communication data and the resources that you access and use on the website.
- Device Information: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: Details about your browsing behavior using cookies, web beacons, and similar technologies. For more information, please see our "Use of Cookies and Other Tracking Technologies" section.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To fulfill your requests for our trucking and hauling services, process transactions, and manage your account.
- To Communicate: To respond to your inquiries, provide customer support, and send you important service-related messages.
- For Internal Operations: To improve our website and services, perform data analysis, identify usage trends, and determine the effectiveness of our promotional campaigns.
- For Marketing: With your consent, to send you promotional materials and offers about our services that may be of interest to you.
- For Security: To protect the security and integrity of our website, services, and business operations, and to detect and prevent fraud or other malicious activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may disclose your information to third parties in the following circumstances:
- Service Providers: To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, analytics providers, IT services), who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Protection of Rights: To enforce or apply our terms of use and other agreements, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of R & B TRUCKING AND HAULING LLC, our customers, or others.
- With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit consent.
Use of Cookies and Other Tracking Technologies
Our website uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience, analyze site usage, and assist in our marketing efforts. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings.
- Improve the functionality and performance of our website.
- Deliver relevant content and advertisements.
- Gather analytical data to understand how our website is used.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Data Security
We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), if you are located in the European Economic Area (EEA), you have certain rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- R & B TRUCKING AND HAULING LLC
- P.O. BOX 272104, COLUMBUS, OH, 43227
- Phone: +1 (740) 504-9016
This Privacy Policy was last updated.